Refunds & Returns

We do not offer a refund on changing your mind about your order, we are more than happy to offer a credit or exchange of product

Please contact us (sales@poprocparties.co.nz) immediately if you have a problem with your order

We do not offer refunds but we offer a store credit or exchange for unused and unopened products returned within 7 days of the date of receiving your order

Return shipping is the responsibility of the customer and any breakages or items lost during the return shipping cannot be credited

 

If a item from your order is faulty please contact us so we can send you a replacement or refund

 

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