FAQ

 

 Do you allow pick ups?

 

Yes, you can pick up from our Party Studio based in Bayswater, Auckland.         Please contact us to arrange a suitable time.

Studio Collage

 

Do you offer a lay-buy service?

 

Yes we do, we are now offering the LAYBUY payment option.  Check out more details here

 

Can I request sold out or unlisted products?

Yes, we always welcome requests for products that are sold out or unlisted. Some products sell out very fast so I recommend customers contact me if they would like me to hold products for them when they arrive.

 

I don't have a credit card so can I pay with a bank deposit?

We do accept bank deposits. Once you reach the checkout, click on Bank Deposit - NZ Orders Only.  When you confirm your purchase our bank details will show.  Once your payment shows in our account we will ship your order.

 

Can I find you on Social Media?

Yes you can find our Facebook page here and we are also on Pinterest, Instagram 

 

How do I find out about your sales and promotions? 

We notify people mostly through our mailing list, Facebook and Instagram; make sure you are following so you dont miss out!

 

Wholesale

Sorry we do not offer wholesale prices on our products

 

Currency 

All prices are in New Zealand dollars and include GST

 

My order isn't quite right or something has broken during transit

We take pride in providing the best service we can, if you are not happy please let us know straight away so we we can help provide a happy resolution.

 

PLEASE NOTE: if you don't hear from us please check your spam folder, we always email tracking details for your order!

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